Overall Strategic Objectives

The overall objectives of management are to grow shareholders wealth, improve customer satisfaction & retention, motivate employees & maintain a high degree of integrity with a view to maintaining a sound solvency position & low risk profile over the long term. Extensive risk management is in place to protect all stake holders, Priority may also be added to the following obiectives:

  • Continue to strive for sound growth by doing the business that we do well, expanding into areas underserved, entering new sectors and exploring innovation ideas.
  • Have a strong customer focus and build relationships based on integrity, superior services based on information technology and mutual benefit.
  • Establishment of good Corporate Governance.
  • Ensure effective risk management for sustainable growth.
  • Creation and expansion of brand image.
  • Be responsible, trustworthy and law-abiding in all that we do.
  • Be leader in serving the interest of our community and country.
  • To have all products meet standard of excellence guidelines.
  • To continually improve internal process to realize efficiencies.
  • Improve system accuracy and responsiveness.
  • Improve organizational structure.
  • Improve performance measurement and reporting capability.
  • Improve financial analysis, controls, and audit capability.
  • Implement change faster.
  • To hire, develop and maintain the right people in right place.
  • Employ professionals who create success for customers.
  • To continually learn and adopt current best practices.
  • Transfer knowledge from leading-edge clients.
  • To align incentives and staff rewards with performance.