Overall Strategic Objectives
The overall objectives of management are to grow shareholders wealth, improve customer satisfaction & retention, motivate employees & maintain a high degree of integrity with a view to maintaining a sound solvency position & low risk profile over the long term. Extensive risk management is in place to protect all stake holders, Priority may also be added to the following obiectives:
- Continue to strive for sound growth by doing the business that we do well, expanding into areas underserved, entering new sectors and exploring innovation ideas.
- Have a strong customer focus and build relationships based on integrity, superior services based on information technology and mutual benefit.
- Establishment of good Corporate Governance.
- Ensure effective risk management for sustainable growth.
- Creation and expansion of brand image.
- Be responsible, trustworthy and law-abiding in all that we do.
- Be leader in serving the interest of our community and country.
- To have all products meet standard of excellence guidelines.
- To continually improve internal process to realize efficiencies.
- Improve system accuracy and responsiveness.
- Improve organizational structure.
- Improve performance measurement and reporting capability.
- Improve financial analysis, controls, and audit capability.
- Implement change faster.
- To hire, develop and maintain the right people in right place.
- Employ professionals who create success for customers.
- To continually learn and adopt current best practices.
- Transfer knowledge from leading-edge clients.
- To align incentives and staff rewards with performance.