The overall objectives of management are to grow shareholders wealth, improve customer satisfaction & retention, motivate employees & maintain a high degree of integrity with a view to maintaining a sound solvency position & low risk proﬁle over the long term. Extensive risk management is in place to protect all stake holders, Priority may also be added to the following obiectives:
Continue to strive for sound growth by doing the business that we do well, expanding into areas underserved, entering new sectors and exploring innovation ideas.
Have a strong customer focus and build relationships based on integrity, superior services based on information technology and mutual benefit.
Establishment of good Corporate Governance.
Ensure effective risk management for sustainable growth.
Creation and expansion of brand image.
Be responsible, trustworthy and law-abiding in all that we do.
Be leader in serving the interest of our community and country.
To have all products meet standard of excellence guidelines.
To continually improve internal process to realize efficiencies.
Improve system accuracy and responsiveness.
Improve organizational structure.
Improve performance measurement and reporting capability.
Improve financial analysis, controls, and audit capability.
Implement change faster.
To hire, develop and maintain the right people in right place.
Employ professionals who create success for customers.
To continually learn and adopt current best practices.
Transfer knowledge from leading-edge clients.
To align incentives and staff rewards with performance.